ProcessPolicy



Adam Deane is the Chief Technology Officer (CTO) at ProcessPolicy.com, an online software company that specialises in company task analysis. We have conducted a short interview with him.


What is ProcessPolicy.com about?
Our online software solution enables companies to boost employee performance through workflows, task and time management, escalations and alerts. It enables companies to automate their internal procedures using the built-in workflow processes, analyze employee performance through performance analytics, and enforce internal company policies through the policy wizards.

Most of my work is focused on the technological advancements and innovations within the organisation, overseeing development of new technologies to improve business performance. I'm the guy responsible for designing and implementing the software solution, but I'm still a techie at heart...

While designing the online solution, What were the challenges you encountered?
The main challenge was marketing - getting the attention of companies and managers that needed our software solution. It required skill, experience, discipline, attention, concentration and the investment of money and time. Persistence and patience is a virtue needed by every start-up company.

The other challenge was technology. How do you bring business intelligence and analysis into a company environment and keep it simple enough to be used by non-technical users. It's simple to develop software technology. The hard part is making the technology simple to use...

Which do you consider the most important factor in task analysis?
Task Analysis is a business methodology of analysing employee tasks to improve the way core business processes are being run within a company, helping companies to become more efficient.

It helps cut out mistakes and common procedural errors that can be made by employees, totally unaware of their consequences. It helps develop employee skills, ensuring that they start to find their own mistakes and develop genuine initiative. Task Analysis ensures tasks get done on time and properly, finds the underperformers in the company, locates work bottlenecks, and reduces the administrative burden.

What is your competitive advantage?
Our goal was to create a software solution that is easy to use, simple to understand, and effective in boosting employee productivity.

Task Management has been around for some years now. Task Analysis is a new trend in Task Management that focuses on analysis, priorization, and optimisation. If Task Management is the process of managing a task through its lifecycle, then Task Analysis is the process of optimising those tasks. We've solved a crucial business problem companies have, by bringing business intelligence and analysis reports into employee task management.

Our online software solution enables organisations to boost employee performance through workflows, task and time management, checklist, escalations and alerts. It enables companies to automate their internal procedures using the built-in workflow processes, analysing employee performance through performance analytics, and enforcing internal company policies through the policy wizards.

What are your plans for 2015?
Task Analysis is the next big thing in the business world. The ability to bring business intelligence and developing predictive analytics using statistical analysis and data mining to provide behaviour predictions and help drive the decision-making process. Only through the analysis of the employee tasks can you begin to understand employee behaviour, identify working trends and discover where the workload can be made more efficient.

Analysing employee behaviour lays a important foundation for improving business performance.
Napoleon once said: "War is ninety percent information"

His military success was attributed to having the right information at the right time. When you’re battling for a competitive advantage in business, task analysis is crucial to your success.
It's going to be a very interesting year.


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